Providing fast and predictable delivery options improves customer satisfaction by meeting the demand for quick service. This also gives retailers a competitive edge and encourages customer loyalty.
Providing fast and predictable delivery options improves customer satisfaction by meeting the demand for quick service. This also gives retailers a competitive edge and encourages customer loyalty.
Our advanced technology provides real-time updates, including the driver’s ETA, with customizable notifications for your customers. It integrates easily with your existing POS, API, or through the DBX portal.
You only pay a fixed fee based on distance, speed of delivery, and area. Our routing algorithm takes care of the rest to ensure efficiency and, most importantly, on-time delivery at an unbeatable cost.
Manhattan
Bronx
Brooklyn
Queens
| DBX | Traditional Carrier | On-Demand Apps | |
|---|---|---|---|
| Flat Rate Pricing | |||
| 1-Hour Delivery | |||
| Live Support | |||
| Batched Routing | |||
| E-commerce Integration | |||
| Vehicle Options | |||
| Real-Time Tracking | |||
| POD customization |
Provide us your manifest and deliver your LTL or FTL trailer to our facility by 8AM. Need help with middle mile? Reach out!
Our smart routing algorithm sorts packages within hours, preparing them for efficient last-mile distribution.
Shipments are dispatched to local microhubs, where final-mile drivers pick up their batched routes.
Drivers collect their batched route from a microhub to deliver them directly to the customers front door.
Stay in the loop from pickup to drop-off. Watch your courier’s progress live and get accurate arrival updates.
Review delivery confirmation (photos, recipient, signatures) and rate the driver’s performance—all in one place.
DBX offers a variety of on-demand delivery services designed to meet the unique needs of retail, warehouse, and other businesses. We provide customer pickups for services like laundry or returns and customer delivery. All deliveries are dispatched using routes to minimize driver foot traffic and ensure efficiency.
1-Hour:
3-Hour:
Same-Day:
DBX provides delivery services for a wide range of industries. Some of the sectors we serve include flower shops, pharmacists, medical suppliers, liquor stores, laundry stores, bakeries, and a variety of other retail stores. We deliver almost any item for any industry same-day. No matter your business, we can help ensure your deliveries arrive on time and in perfect condition.
Currently we pick-up anywhere within Manhattan below 110 St and deliver in all of Manhattan and parts of the Bronx, Brooklyn, and Queens. Please use our radius tool to double check if an address is available: www.dbx.delivery/radius.
1-hour eligible: 0.8 miles from the pickup location.
3-hour eligible zip codes: 10001, 10002, 10003, 10004, 10005, 10006, 10007, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10044, 10069, 10103, 10119, 10128, 10162, 10165, 10170, 10173, 10199, 10279, 10280, 10282
Same-day eligible zip codes: 10004, 10281, 10280, 10080, 10045, 10282, 10006, 10008, 10271, 10014, 10041, 10277, 10013, 10005, 10279, 10007, 10043, 10270, 10108, 10117, 10124, 10125, 10126, 10129, 10130, 10131, 10132, 10133, 10138, 10156, 10157, 10159, 10160, 10163, 10164, 10179, 10185, 10203, 10211, 10212, 10213, 10256, 10258, 10259, 10260, 10261, 10265, 10268, 10269, 10272, 10273, 10274, 10275, 10285, 10286, 10011, 10278, 11231, 10038, 10090, 10113, 10012, 10018, 10001, 10249, 10116, 11202, 10121, 10242, 10199, 10119, 11249, 10019, 10060, 11241, 11201, 10118, 11243, 10110, 10069, 10276, 10123, 11242, 11245, 10036, 10122, 10003, 11256, 10120, 10101, 10002, 10168, 10010, 10175, 10106, 10107, 11217, 11215, 10009, 10023, 10112, 10173, 10178, 10176, 10020, 10165, 10016, 10105, 10103, 10024, 10174, 10111, 10104, 10169, 10170, 10177, 10158, 10166, 10151, 10102, 10109, 10114, 10167, 10081, 10087, 10172, 10055, 10171, 10017, 10153, 10154, 10152, 11251, 10150, 10155, 10022, 11205, 11238, 10115, 10025, 10065, 10021, 11109, 10075, 10027, 10026, 10028, 11225, 10044, 10162, 10031, 11120, 10032, 10128, 11216, 11211, 11222, 10029, 11206, 10030, 10039, 10037, 11213, 11101, 11106, 10035, 10040, 11221, 11102, 10034, 10452, 11233, 10451, 11247, 11104, 11237, 10454, 11212, 10453, 11103, 11105, 11378, 10456, 11377, 10455, 10457, 10459, 11370, 10474, 11372, 11379, 10460, 10472, 10473, 10462
You will be reimbursed if an item is lost, stolen, or damaged because of a driver’s negligence. All deliveries are insured for up to $100. Additional insurance options are available, covering up to $1,000. Our lost, stolen, and damaged claim rate is less than 0.014%. See our refund matrix for more information here.
All of our couriers are screened and successfully completed our training. Afterwards we continue to use various methods to monitor their success while delivering.
